Ask The Expert

Ask The Expert – Frequently Asked Questions By Our Customers

Ask the expert – our potential customers often email or call to ask advice on pest control matters. Here are some of the most frequently asked questions about pest control problems we receive.

Rats & Mice

Question: Have I seen a mouse?

Answer: The first time that people are aware of a rat or mouse problem is when they come face to face with their new visitor, or perhaps they saw a glimpse from the corner of their eye. Normally, honestly, they are more frightened than you are! When surprised, they will tend to run along the skirting-board towards their nearest exit. Rats are more casual and tend to weigh up the situation first, before departing.

Question: I’ve heard a scampering noise in my attic — is this mice?

Answer: From my experience, noises in the roof-space are caused (in order) by rats, mice, squirrels or birds. On very rare occasions, bats may also be roosting in your attic. As all bat species are protected, it is important that their roosts are undisturbed during treatment. For further information on bats, please refer to the Bat Conservation Trust.

Question: I have seen dirt in my cupboards is it rats or mice I have got?

Answer: Mouse dirt is the size of a grain of rice. Rat dirt is substantially bigger. These are sure signs that you have got a rat or mice infestation. In most circumstances, I would put down bait to eliminate the problem and also try to find out where the rats and mice have been coming in. The poison can take between 4 and 10 days to work, so there is no easy solution. I always do a re-visit after 2 weeks to check on progress. After the 2 weeks, the infestation is normally eliminated.

Question: They really aren’t bothering me, why should I have them removed?

Answer: Rats usually have up to 6-7 litters a year and mice 8 so can very quickly overrun a property. They also carry lots of nasty diseases, such as Salmonella and Weils Disease (Leptospirosis). In addition to this, rodents will often turn to gnawing on electrical wires in walls and roof spaces. It is imperative that you get the problem sorted as soon possible. There is a real risk of disease being transmitted to you and of significant damage to your property through fire.

Please see our Domestic Treatment Prices page for cost of treatment.


 I live in Diggle, Saddleworth and have noticed a large group of wasps around the facia boards below the roof. Why are they swarming there and can you deal with the problem?

Answer: Wasps will build nests in any warm, dry place they can find. A favourite location is in the facia and soffit boards of a roof, where any gaps are taken advantage of. We can certainly deal with your problem as we provide pest control and wasp control services in the Delph, Denshaw, Diggle, Dobcross, Grasscroft, Greenfield, Lydgate, Springhead and Uppermill areas of Saddleworth.

Question: Can you remove a wasps nest?

Answer: The simple answer is yes. The wasp is an aggressive insect and will vigorously defend it’s territory. This is why it is important to call out a professional pest control technician. We can deal with this wasp control problem safely and efficiently.

Please see our Domestic Treatment Prices page for cost of treatment.


Question: It’s late March – early April and I’ve started seeing ants in my house – why?

Answer: This is the time of year the worker ants are sent out to forage for food (they prefer high protein food and sugary food). This is the best time to start your treatment because 1. The treatment can take up to three weeks to work and 2. Before they start to swarm in the summer months.

Question: Where do ants usually nest?

Answer: Ants nest mainly outside in the garden, sometimes under paving stones and sometimes in the cavity wall and the fabric of the building. The nest is basically holes in the soil and in worm casts that have built up in the cavity wall.

Question: What do you do to get rid of my Ant infestation, I live in Uppermill, Saddleworth and my patio is constantly full of them?

Answer: Ants can be difficult pests and can prove a problem to get rid of. We mostly use bait these days, as it is better for the environment. We will treat the colony inside and outside the house. Treatment may take up to three weeks and usually it takes two visits to bring an infestation under control. We deal with quite a few pest control, vermin control, wasp control as well as ant control problems in Uppermill, Saddleworth.

Question: People tell me that ants bite, is this true?

Answer: This is not true. The Black ant (lasius niger ) can’t bite our skin, it’s too tough but the red ant can sting us and leave an unpleasant mottled swelling.

Question: In the summer I’ve seen flying ants swarming – why?

Answer: In the summer months, particularly on a hot sticky evening, the ants will swarm, it’s their mating season. Sometimes the ants come out inside the house, there is not a lot we can do as a pest control company at this moment in time, just open your windows, vac them up as they emerge and treat with an amateur approved insecticide (always read the manufacturer’s instructions). Once all the queens and males have left the nest, then this is good time to treat the nest.

Please see our Domestic Treatment Prices page for cost of treatment.


Question: I think I have fleas — what do I do?

Answer: The first indication of fleas is normally when you get bitten. This will show as an itchy bump – usually around the ankle area. 98% of fleas are cat fleas and are completely harmless but will leave a persistent irritable area where you have been bitten. Flea bites rarely cause disease but could provide an area for secondary skin infections from the constant scratching.
It is imperative that the infected animal is treated too. I usually treat rooms by applying a residual insecticide which will kill the adult fleas in around 20 minutes. Unfortunately, there is no treatment for the eggs that may have been laid in carpets and surrounding areas. These may hatch up to two weeks after the initial treatment, so an additional treatment would be recommended.

Question: I have a vacant property that I intend to rent out — can this be treated?

Answer: Unfortunately, fleas tend to remain dormant when a property is vacated and will only return when the new tenant arrives. Flea eggs take up to three weeks to hatch, but this process can be accelerated by the vibration of people walking around a once-vacant property. For this reason, I only treat properties that have tenants, and will treat with a residual insecticide as above. However, during the three weeks of the treatment, I would recommend that there should be no vacuuming or mopping as this would remove the insecticide and make the treatment ineffective.

Question: Could I treat the problem myself?

Answer: Yes, but always use a treatment that is safe for an amateur to use and always follow the manufacturer’s instructions. Start with the rooms that your cat or dog frequents and remember that once hatched, they must feed first off your pet before they can reproduce.

Question: I have no pets — why do I have fleas?

Answer: Sometimes, you can have fleas in your house without pets. You could have picked them up from a friend’s house or somewhere else you have been.

Please see our Domestic Treatment Prices page for cost of treatment.



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